Rezeki44 Privacy Policy — Our Commitment to Your Data Security
This document explains how rezeki44 collects, uses, stores, and protects the personal information of users in Malaysia. Your privacy is our priority, and we are committed to handling your data transparently and responsibly.
Last updated: 2026
Information We Collect from Users
When you register and use the rezeki44 platform, we collect several categories of information to ensure our services are delivered properly and securely. The information collected includes:
- Account information: Your full name, email address, phone number, date of birth, and username registered when opening your account.
- Device and browser information: Device type, operating system, browser type, IP address, screen resolution and other technical information automatically transmitted when you visit our platform.
- Local payment information: Transaction details in Malaysian Ringgit (MYR), including payment methods used, deposit and withdrawal amounts, and transaction history. We do not store your full card number or banking passwords.
- Usage data: Pages visited, games played, session duration, clicks and other in-platform interactions, collected for the purpose of service improvement.
- Cookies and tracking technologies: Information collected through cookies, pixels and similar technologies to recognise your session and enhance your user experience.
How We Use Your Information
The information we collect is used exclusively for the following purposes and will not be used for any other purpose without your knowledge:
- Processing account registration and verifying user identity in accordance with applicable legal requirements.
- Processing MYR deposits, withdrawals and financial transactions securely and accurately.
- Providing responsive customer support whenever you reach out to our team.
- Sends important notifications about your account, promotions and platform updates that you have chosen to receive.
- Detecting and preventing fraud, money laundering, and other illegal activities that could compromise the security of the platform.
- Analysing usage patterns to improve platform design, technical performance and overall service quality.
- Complying with legal obligations and regulations applicable to the operation of online entertainment platforms in Malaysia.
Cookies and Tracking Technologies
Rezeki44 uses cookies — small text files stored on your device — to enhance your user experience and keep the platform running smoothly. We use several types of cookies:
- Session cookies: Temporary cookies that are deleted when you close your browser. Used to maintain your login state during an active session.
- Preference cookies: Saves your language settings, display format and other preferences so you don't have to reconfigure them every time you visit the platform.
- Analytics cookies: Collects aggregated data on how users interact with the platform to improve functionality and content.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of the platform.
Sharing Information with Third Parties
Rezeki44 does not sell, rent, or trade users' personal information to any third party for commercial purposes. However, in certain situations, information may be shared with:
- Payment service providers: To securely process MYR deposit and withdrawal transactions. These providers are bound by strict confidentiality agreements.
- Legal authority: When required by Malaysian law or a valid court order, we are obligated to disclose the necessary information.
- Internal technical services: Infrastructure and hosting providers that support platform operations, all subject to confidentiality agreements and the security standards we set.
In all instances of data sharing, we ensure that the receiving party adheres to data protection standards equivalent to or higher than our own.
Data Security & Information Storage
Rezeki44 implements a range of technical and administrative security measures to protect your personal information from unauthorised access, loss, alteration or disclosure. These measures include:
- Data encryption in transit using industry-standard security protocols for all sensitive information, including account details and financial transactions.
- Strict access controls ensure that only authorised personnel can access user data, and only to the extent necessary to carry out their duties.
- Continuous system monitoring to promptly detect and respond to any suspicious activity or intrusion attempts.
- Regular security audits to identify and address any vulnerabilities in our systems.
Your personal information will be retained for as long as necessary to fulfil the original purpose of collection or as required by applicable law. Once no longer needed, data will be securely deleted or anonymised.
Your Rights as a User
As a rezeki44 user, you have the following rights regarding your personal information:
- Right of access: You have the right to request a copy of the personal information we hold about you at any time.
- Right to rectification: If your information is inaccurate or out of date, you may request a correction through your account settings or by contacting our support team.
- Right to erasure: You may request deletion of your account and associated personal information, subject to data retention obligations required by law.
- Right to withdraw consent: For marketing communications, you may unsubscribe at any time via the link provided in each email or through your account settings.
To exercise any of the above rights, please contact the rezeki44 support team at [email protected] and we will process your request within a reasonable timeframe.
Policy Changes and How to Contact Us
Rezeki44 reserves the right to update this Privacy Policy from time to time in line with changes in legislation, our operational practices or improvements to our data protection systems.
When significant changes are made, we will notify users via in-platform notifications or by email to their registered address. The latest update date will always be displayed at the top of this page.
Continued use of the platform after changes are published constitutes your acceptance of the updated privacy policy.
If you have any questions, concerns or requests regarding your privacy and personal data protection, please get in touch with our team:
- Support email: [email protected]
- Section FAQ for immediate assistance
Have questions about how we protect your data?
The rezeki44 team is here to help you understand how we manage your privacy and data security. Visit our FAQ section or contact us directly for more specific enquiries.